Short Update

It seems that the exclusion UHC quoted in their denial letter doesn't exist in Mark's employer's plan. Imagine that ... an insurance company making stuff up! We don't even find an "exclusion" section in the plan summary. We find a "what's not covered" section and devices and computers to assist in communication are NOT found anywhere under "what's not covered". The attorney who is helping me said it wouldn't be the first time that UHC has cited to a policy exclusion that isn't part of the plan at hand. Mark asked his HR department if they could find the language quoted by UHC in any of their documentation - we haven't heard back from them yet. It's just a bunch of b.s. and now I'm angry. I'm angry about the amount of time and lost billable hours I've devoted to resolving a bogus issue created by an insurance company. They should pay me for the time I've spent on this at my hourly rate. Something like this should be able to resolved by a simple phone call and shouldn't require a full blown appeal. Regardless, I'm just going to let the attorney handle the appeal. UHC and Mark's employer could both stand to squirm a little.

In Eric news, I talked with his teacher today and she said he is a PERFECT fit. He is not having any trouble keeping up with the work and there are NO behavior issues. She said he does like to talk, but she has a whole classroom of kids who like to talk. Bravo for good news!

That's the latest and the greatest from the Schrooten Ranch.

Have a great day!